Your Information
Privacy Notice
Last updated: September 2026
This Privacy Notice explains how MAZ Horizon Advisory collects, uses, stores and shares personal information when you visit the website, contact us, book a call or engage our services.
Information We Collect
Depending on how you interact with us, we may collect:
- Your name, email address, telephone number and other contact details
- Your country of residence, citizenship or nationalities
- Information about your family, plans, goals and timeline
- Relevant property, work, business or financial circumstances that you choose to provide
- Appointment, communication and payment-status information
- Documents requested for an agreed service
- Basic technical information about use of the website
Payment-card information is handled by the selected payment provider. MAZ Horizon does not store your full card details.
How We Collect Information
We collect information when you contact us, use a booking or enquiry form, take part in a consultation, provide documents for an agreed engagement or use the website. Information may be handled through providers used for hosting, scheduling, forms, email, video calls and payments.
How We Use Information
We use personal information to respond to enquiries, arrange calls, understand your situation, deliver agreed services, prepare written work, coordinate introductions you approve, process payments, maintain records, protect our services and meet legal or administrative obligations.
We do not sell or rent personal information, and we do not share it with third-party marketers.
Sensitive Information and Documents
We ask only for information reasonably needed for the service. Please do not send passport copies, identification documents, bank statements or similarly sensitive material through a general contact form or ordinary email unless an appropriate method has been agreed. Information about children should be provided only by a parent or legal guardian.
How Information May Be Shared
Information may be processed by trusted providers that support the website, scheduling, forms, email, video calls, payment processing or secure storage. It may also be shared with a relevant local lawyer, agent or other licensed specialist when necessary and with your knowledge or permission. Information may be disclosed where required by law.
International Processing
Because our clients and service providers may be in different countries, personal information may be processed or stored outside your country of residence. We take reasonable care when selecting and using service providers.
Retention
Unsuccessful enquiries will generally be deleted within 12 months. Engagement and financial records may be kept longer where reasonably necessary to provide services, maintain business records or meet legal obligations. Sensitive documents are not kept longer than needed for the agreed purpose.
Security
We use reasonable administrative and technical measures to protect personal information. No online system or method of transmission can be guaranteed to be completely secure.
Your Rights
Depending on the law that applies, you may have rights to request access to, correction of or deletion of your information, to restrict or object to certain uses, or to withdraw consent. We may need to verify your identity before responding.
Cookies and Technical Information
The website may use essential technologies needed for basic operation and security. If non-essential analytics or marketing technologies are added, appropriate information and choices will be provided where required.
Changes to This Notice
We may update this notice when our services, providers or legal obligations change. The latest version will appear on this page with its updated date.
Contact
For privacy questions or requests, email hello@mazhorizon.com.